Finnish digital agency for hospitality
The Greek art of honouring a stranger as a guest.
You built somewhere worth staying. Let's make it worth finding.
We rebuild the website, the Google listing and the booking path for hotels, restaurants and spas — so more of the guests already searching for you find you, choose you, and book direct, instead of handing 15–25% to a booking platform.
The best places on earth are often the hardest to find online.
In the destinations travellers love most, remarkable hotels and tavernas hide behind ten-year-old websites, unclaimed Google listings and silent social accounts. Guests choose where to stay online, weeks before they arrive. And when the only place they can book you is a platform, that platform keeps 15 to 25 % of every reservation.
We fix that. Not with jargon or dashboards, but with a site as considered as your service, and one you own outright.
What we do
Launch
For places with no real presence yet
- Website in your language and English
- Your listing on Google, set up and verified
- A way for guests to book you directly
- Direction for photos that make guests want to come
Rebuild
For places the internet has left behind
- Full redesign of your website
- Showing up when guests search Google
- Your Booking.com and other listings brought up to standard
- A plan for guest reviews, and replies that win the next booking
Care
For owners who'd rather run the house
- Seasonal content and offers
- Social media, and real photos and videos guests trust
- Ongoing replies to guest reviews
- Updates, upkeep and security
- A clear monthly report, in plain language
What an audit looks like
A seafront hotel · Ionian coast · 12 rooms
A guest searching “hotel Sivota” never sees the property, the single largest source of lost direct bookings.
Every reservation runs through a platform keeping 18 % commission.
Most travel searches happen on one.
To a reader deciding between two hotels, silence looks like indifference.
Every finding ranked, costed and scoped, in plain language. The real audit takes us a few days and costs you nothing.
How it works
Audit
We review everything a guest finds about you today, and show you, free.
Proposal
A fixed scope, a fixed price, and a timeline. No vague retainers.
Build
Weeks, not months. You approve everything before it goes live.
Handover or care
Own it fully, or let us keep it sharp season after season.
Partnership pricing
For the right houses, we take part of our fee in stays, tables and introductions. It keeps us honest: paid partly in your own product, we only win when your visibility does.
Who we are
Finnish engineering. Southern hospitality.
Filoxenia is the hospitality arm of Heimo, a Helsinki software studio. We hold your website to the standard you hold your rooms: fast even on weak hotel Wi-Fi, effortless on a phone, and easy for Google to put in front of the right guests. It's built to still work in five years, in an industry that lives on trust. This very page is the proof — time how fast it loads on your own phone.
We're two people. Nicholas builds the site, gets you found on Google, and shows you in plain numbers what it brings back — a software engineer with a decade spent building and running systems for Finnish companies. Jenna makes the photos and short videos travellers actually trust when they choose where to stay — Miss Interglobal Finland 2026 and Miss World Finland 2026 runner-up, with her work on Instagram, @claudiajennaa.
Contact
Tell us where to look.
Send the name of your hotel, restaurant or spa. Within a few days you'll have an honest, plain-language audit of what guests find about you online, and what it's costing you.
hello@filoxenia.agency